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The Minneapolis Institute of Arts (MIA) has created an open source toolset for crafting and sharing engaging stories. The software tools – which create an optimized website - were developed in-house as part of the museum-wide project called The Digital Experience (nicknamed TDX).
Screenshot: ArtStories, published on the Griot toolset, featuring highlights from the Minneapolis Institute of Arts |
TDX is a cross-functional effort to delight our visitors by delivering interesting and accessible stories based on the museum’s vast collection using digital platforms. The MIA will continue to refine and implement the tools, while at the same time sharing them with the wider community in hopes of finding collaborative partners who will use and expand the functionality going forward.
The first phase of the TDX project was launched in November 2013, to coincide with the re-opening of the MIA’s African Art Galleries. Phase 2 was launched in February 2015, expanding the range of stories to include museum highlights across the entire collection. The museum branded the digital delivery as “ArtStories” to help visitors locate and recognize each installation (they can also access the stories on their own devices, onsite or offsite). The roll-out has been met with positive response from audiences and the press. The stories are accessed every day - engaging people, driving social interactions and shared experiences, as well as allowing individuals to dive deeply into the content on their own.
The development team has dubbed the software toolset "Griot" (a West African term for a wise story-teller). The toolset provides user-friendly methods for crafting stories, and incorporating multimedia content (e.g., images, audio, and video). The stories are presented online or in-gallery via an internet browser (works best on Chrome).
The Griot package includes three specific tools for (1) authoring content, (2) presenting stories, and (3) tiling & annotating large images to enhance zooming, panning and to highlight particular details. The tools can be used to produce mobile device-ready experiences and/or to develop websites. Because the software is open source, it is available for free and can be used by many different types of organizations. In addition, open source enables any skilled developer to modify the software and to contribute those modifications to the project, enhancing Griot for all who use it.
Griot open source software that created the ArtStories responsive design website is one major deliverable of The Digital Experience (TDX) project. TDX was initiated in 2013 to deliver new interpretive media and technology projects that inspire and delight audiences and support deeper visitor engagement. All TDX projects meet the following strategic goals:
- Interfaces are quickly and easily navigated
- Provide multiple layers of content for varied audiences
- Enable self-guided exploration and learning
- Content has the greatest impact – audiences remember the stories, not the technology
- At the museum, encourage users to engage and/or re-engage with the collection
- Enable and encourage lively social interaction
- Accessible to all ages, cultures, education level and socio-economic standing
- Develop products using iterative cycles that include direct audience input
To develop Griot, the TDX project considered:
- Visitors seek concise information that offers context, to help them understand and engage with the objects nearby.
- Museum tour guides can use the interface effectively.
- Art works will be presented with engaging stories, differing in tone to traditional museum didactics (more friendly, less formal, readily accessible).
- While visitors are increasingly bringing their own smart devices along on museum trips, the museum will continue to provide devices for those who do not.
- Content is shared via the internet to anyone who has ability to connect.
Curators work with media production staff to craft engaging and intriguing content, published via the Griot toolset. |
All ages can enjoy ArtStories, and the content is crafted to enable and encourage social interaction. |
- AngularJS MVW Framework
- WordPress CMS (similar systems could be adapted – Drupal, Joomla, etc.)
- JSON
- HTML5 application http://github.com/artsmia/griot
- WordPress plugin for annotating images & writing content http://github.com/artsmia/GriotWP
- Image tiling http://github.com/artsmia/tilesaw
The TDX project embraces and depends upon cross-functional teams to deliver engaging content. A Core Team is made up of producers and developers, and a wide array of vital stakeholders provide guidance, content, and feedback at every step along the way. As always, it starts and ends with the Audience.
The TDX project uses an iterative approach to software development. This begins with early prototypes – often sketches on paper – brought to the public for formative testing. Visitors are asked specific questions about the interface design, and their responses are collected, collated, and turned into action plans. From this feedback, working versions of digital interactives are built, and the cycle is repeated: visitors try them out, respond, and those responses are taken into account to build out the production version. For any given project, the team will go through from 3 to 6 cycles.
Museum visitors respond to an iteration of ArtStories, recording their impressions for developers to review. |
Is Griot Successful?
In 2014, the MIA contracted with Audience Viewpoints Consulting to evaluate the integration of in-gallery technology from the visitor viewpoint. Primary findings of the summative evaluation included:
- MIA visitors will use technology in the galleries. They will spend a significant amount of time with the technology, and will read aloud and discuss as they do so. The technology was used effectively and with positive response by individuals and groups.
- The use of technology does not detract from visitor focus on the art. The technology was transparent, allowing audiences to focus on the collections and their context. When visitors left the gallery, the descriptions of their visit were almost exclusively about the art, and notably not about the technology.
- People who used the technology spent more time in the exhibit than those that did not use the technology (even after subtracting the time spent using the technology).
- Continue improving Griot tools using iterative cycles based on audience input.
- Grow the network of collaborative partners who implement and possibly extend Griot for the benefit of all.
- At the MIA, add more content to ArtStories for deeper and richer engagement with the collection.
More information and links for Griot.
Credits:
The MIA wishes to thank a long list of contributors to the success of Griot and ArtStories
The TDX cross-functional project team members included staff from the following museum divisions: Curatorial, Learning Innovation, Audience Engagement, Visual Resources, and Media and Technology. The project team ultimately extended to include several other departments of the museum. (Please see below a link for Supporting Document 4: TDX Project Team.)
Douglas Hegley: Executive Sponsor, Director of Media and Technology, project conception
Karleen Gardner: Steering Committee, Director of Learning Innovation, interpretive writing
Matthew Welch: Steering Committee, Deputy Director and Chief Curator
Mike Mouw: TDX Project Manager, project coordination
Alex Bortolot: Curatorial Content Strategist, research, content creation, interpretive writing, story editing
Paige Patet: TDX Project Assistant, project coordination, content creation, interpretive writing, story editing
Amanda Thompson Rundahl: Head of Interpretation, content creation, interpretive writing
Andreas Marks, Chris Atkins, David Little, Dennis Jon, Eike Schmidt, Erika Holmquist-Wall, Jan-Lodewijk Grootaers, Jennifer Komar Olivarez, Jill Ahlberg Yohe, Liz Armstrong, Nicole LaBouf, Patrick Noon, Rachel McGarry, Risha Lee, Thomas Rassieur, Yang Liu: Curators, research, content creation, and interpretive writing
Dawn Fahlstrom, Heather Everhart, Kristin Lenaburg, Kristine Clarke, Natasha Thoreson, Nicole Soukup, Nicole Wankel, Roma Rowland: Curatorial Administrative Assistants, WordPress authoring, image and video acquisition, rights coordination
Britta Jepsen, Camille Erickson, Elise Poppen, Laura Scroggs, Laurel Gramling, Zachary Forstrom: Curatorial Interns, research, interpretive writing
Meaghan Tongen: Media and Technology Project Coordinator, agile software development ScrumMaster, rights coordinator, WordPress training
Jennifer Jurgens: Graphic Designer-Web/Interactive Media, interface design and layout, art direction
Tom Borger: Web Developer, WordPress plugin development, front end integration
Kjell Olsen: Web Developer, image tiling / annotation development, front end integration
Andrew David: Head of Software Development, API development, infrastructure design
Tim Gihring: Editor, content creation, interpretive writing
Amanda Hankerson, Ana Taylor, Charles Walbridge, Dan Dennehy: Photography
Josh Lynn: Digital image processing, metadata coordination, image file preparation
Heidi Raatz: Image rights consultation
Mike Dust: Video and audio producer/director
Ryan Lee, Xiaolu Wang: Videography, video editing, installation
Mike Tibbetts, Rose Nelson, Ryan Jensen, Steve Scidmore: IT support, installation, maintenance
Frances Lloyd-Baynes: TMS consultation
Michael Lapthorn, VJAA: gallery iPad furniture design
Al Silberstein, Shawn Holster, Tom Myers: iPad furniture construction
Steve Johnson: Electrician
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